Our Return Policy
We accept returns for refund or exchange within 30 days of shipment from our office. We will send you a fully insured, free shipping label via email within one business day of your return request. Note: Two complimentary returns are allowed per customer, per year. A Return Merchandise Authorization (RMA) number is required for all returns. You may request an RMA by following the steps outlined below.
Please note that to be eligible for return, items must be in their original purchase condition, including all product documentation, and shipped back to us within 30 days.
To expedite an exchange for a different product, we recommend returning the original item for a refund and placing a new order. Please allow two weeks for your refund to be processed.
If a package or item delivered to you arrives damaged, please refuse the shipment or contact us immediately at firstname.lastname@example.org. Please retain all packing materials unless instructed otherwise by Unique Loopty Loop. Claims for damaged or missing items must be reported immediately or within five days of receipt of your order. Unique Loopty Loop is not responsible for lost or damaged returned shipments.
Special orders are final sale and are not eligible for return or exchange.
Due to health concerns we will not accept returns on earrings that have been worn.
Shipping fees are non-refundable.
Returns without a Unique Loopty Loop Return Merchandise Authorization will be refused upon receipt.